Improved Customer Service

Providing the best possible customer experience is a constant challenge for the retail industry. Retailers need to use innovative technology to find ways to improve operations whilst giving the customer a pleasurable experience that will make them want to return again and again.

Some of the solutions available include:

  • Line (Queue) Busting
  • Wireless / Mobile Point of Sale
  • Digital Loyalty
  • Self Checkout

These solutions support the store checkout process when the customer has selected the items they wish to purchase. Retailers can enhance the checkout process by using wireless point of sale terminals in remote areas of their stores, or by using mobile computers with attached mobile payment modules to conduct point of sale transactions.

By providing Managers with mobile computers that will help productivity, their time will be freed up to work where they are most effective, for example by managing issues on the shop floor, assisting customers.